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March 16th, 2020 × #assistant#productivity#timemanagement

Hasty Treat - Hiring an Assistant

Wes discusses his experience hiring a local assistant to handle administrative tasks like email, invoices, and shipping which allows him to focus on higher priorities. He covers finding the right working relationship, tools they use, tone for replies, and advice if you're considering getting help.

Wes Bos

Wes Bos Host

Scott Tolinski

Scott Tolinski Host

or
Show Notes Transcript

In this Hasty Treat, Scott and Wes talk about how to hire an assistant — something that can make your life a lot easier as a solo developer.

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Show Notes

2:34 - Finding someone

  • Virtual Assistant
    • Offset timezones can be handy
    • Flexible is great - two hours here, two hours there

5:55 - Types of tasks to delegate

  • Support
  • Email replies
  • Mail and shipping items
  • Invoicing
  • Expenses
  • Research - find emails for X
  • Blog post edits
  • Sponsorships

14:50 - Standard Operating Procedures

  • If something happens more than once, make an SOP
  • Common questions that come up

18:07 - Tools

  • 1Password
  • Missive
  • Custom backend tools for:
    • Managing courses
    • Issuing refunds
  • Chromebook
  • Google Docs

21:52 - Hours

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